Customer is responsible for shipping costs and may be required to return the damaged product to ZAGG within sixty (60) days. Please be advised product inventory is limited to popular products and that a replacement or installation fee may apply.įor all products, refer to Proof of purchase and a valid credit card may be required to return products. You may also take your product to any supporting franchise location for a warranty replacement. Follow the directions on the applicable website to submit a warranty request. Products must be returned to the original place of purchase and Purchaser must provide proof of purchase. Replacement or exchange the product with a product that is of equal value Replacement at no charge, exchange the product with a product that is of equal value or refund the purchase price of the product The warranty is limited to the lifetime of the device for device-specific products. Damage caused by operating the product outside its intended use, unauthorized modification or alteration, and loss. Products purchased directly from or an authorized ZAGG branded Retail Outletĭefects in materials and workmanship under normal use Purchase date – as long as you own your device for device-specific products as long as you own the product for all other products InvisibleShield products (excludes InvisibleShield UV Sanitizer and Disinfecting Wipes), Gear4 cases, and mophie PRO Cable Gear4 branded accessories (excludes cases), mophie branded products and BRAVEN branded products ZAGG branded products (except for Max Protection screen protection), InvisibleShield UV Sanitizer, and IFROGZ branded products (IFROGZ screen protection may vary – see product packaging) ZAGG branded Max Protection screen protection and certified refurbished ZAGG products Products purchased from or an authorized ZAGG branded Retail Outlet Second-hand items, including those purchased from websites such as Amazon, eBay or Craigslist are not covered by the ZAGG Warranty Policy.ģ0 DAY RETURN POLICY - NO QUESTIONS ASKED When purchasing online, it is important to note where the product is being shipped from and who it is being sold by. Many resellers who sell through Amazon, eBay, social media platforms or other online sites are not authorized retailers or resellers of ZAGG products. Warranties do not apply to products purchased from unauthorized resellers. Please be advised that a replacement or installation fee may apply.Īll ZAGG warranties are non-transferrable and are only available to the original end-user of the product purchased directly from ZAGG or an Authorized ZAGG reseller. Product inventory is limited to popular products and therefore it is recommended calling the specific franchise location to ensure the desired warranty replacement is in stock before visiting the store. We may ask you to send us a photograph of your product to validate the claim. If you purchased your product at while signed into your account your product was registered at the time of purchase. Please register your product at prior to any warranty claim. The ZAGG Warranty Policy applies to ZAGG®, InvisibleShield®, IFROGZ®, mophie®, Gear4®, and BRAVEN® branded products.
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